Payment Policy

At Paws Circle, we are committed to providing a secure and convenient payment experience for all customers. Please review the information below to understand the payment methods we accept and how transactions are processed.

Accepted Payment Methods

We accept the following secure payment options on our website:

  • Credit Cards & Debit Cards (Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shop Pay and Union Pay)

All payments are processed in USD (United States Dollar).

Payment Security

Your payment security is important to us. All transactions are encrypted and processed through secure payment gateways that comply with industry security standards. Paws Circle does not store or have access to your full payment card details.

Payment Authorization

By placing an order, you authorize Paws Circle to charge the total order amount to your selected payment method. Orders will only be processed after payment authorization is successfully completed.

If a payment authorization fails or is declined, the order will not be processed, and no items will be shipped.

Pricing and Charges

  • All prices listed on our website are in USD

  • The final amount charged includes the product price and any applicable taxes

  • We currently offer free shipping on all orders shipped within the United States

Any applicable taxes or fees will be clearly displayed at checkout before payment confirmation.

Failed or Declined Payments

Payments may be declined for several reasons, including:

  • Incorrect card details

  • Insufficient funds

  • Bank or card issuer restrictions

  • Suspicious activity flagged by the payment provider

If your payment is declined, please try an alternative payment method or contact your bank or card issuer for assistance.

Refunds and Chargebacks

Refunds are processed in accordance with our Refund & Return Policy and will be issued to the original payment method used during checkout.

Unauthorized chargebacks or payment disputes may result in delayed refunds or account restrictions. We encourage customers to contact our support team first so we can resolve any issues promptly.

Taxes and Duties

Applicable sales taxes, if any, are calculated at checkout based on your shipping address. Customers are responsible for any additional charges imposed by their bank or payment provider.

Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email containing your order details. This email serves as proof of purchase.

Contact Us: 

Store Name: Paws Circle
Registered Business Name: Circle Solutions Pte Ltd
Business Registration Number: 201812373H
Business Address: 160 Robinson Road, #14-04, Singapore 068914, Singapore
Email: support@pawscircle.com
Phone Number: +61 431564110
Customer Support Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT+08:00) Singapore Standard Time (Singapore)